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Comment on OTRS Soap Interface by admin

admin — Wed, 04 Aug 2010 20:31:16 +0000

The file rpc.pl is part of otrs and is the SOAP-Interface to OTRS. It is important, that you enter the correct URL to the rpc.pl file. Perhaps you can post your php code snippet. I’m pretty sure you put a wrong URL here:

$url = “http://example.com/otrs/rpc.pl”;

This has to be replaced to the file in your OTRS-Installation

Comment on OTRS Soap Interface by Bijal Bhavsar

Bijal Bhavsar — Sat, 31 Jul 2010 05:31:40 +0000

Hello,

Hello I m new to using Web services like soap. I have to integrate OTRs in magento , when we enter contact us details .. that details we have to pass in OTRS to create ticket.

I have question regarding rcp.pl file.. where we have to place that file and “Dispatch” function definition – i can’t understand where this function is created.Is that function is in OTRS system or we have to create in php.

I am getting error “No operation Dispatch in WSDL”
I have used code from this link :: “http://wiki.otrs.org/index.php?title=Create_a_ticket_in_OTRS_from_PHP_via_RPC”

Awaiting for your reply… Plz help me to solve this issue.

Thanks,
Bijal Bhavsar

Comment on OTRS Soap Interface by Boris

Boris — Fri, 25 Jun 2010 10:55:08 +0000

Thanks! It works!

Comment on OTRS Soap Interface by admin

admin — Thu, 24 Jun 2010 09:57:59 +0000

You have to install the soapclient libraries for PHP, they have to be in your Standard-PHP-Classpath, then it should work.

for example under debian something like this should be sufficent:
apt-get install php-soap

Comment on OTRS Soap Interface by Boris

Boris — Thu, 24 Jun 2010 09:31:35 +0000

I get this error in PHP
“Fatal error: Class ‘SoapClient’ not found …”
What should I include within PHP script to get it work?

Comment on OTRS Soap Interface by admin

admin — Tue, 22 Jun 2010 20:06:15 +0000

Linga: I read a forum-thread you posted in another forum, and they gave you this link

http://wiki.anothergeek.ca/tiki-index.php?page=PHPOTRSSOAP

Did this solve your problem? Would be nice if you leave some comment, perhaps someone else has the same problem.

Comment on OTRS Soap Interface by Linga

Linga — Thu, 03 Jun 2010 12:24:02 +0000

what ever the things u hav said is all perfect in rpc-example.pl and rpc.pl… stii if i run the php code i get an error
“Fatal error: Uncaught SoapFault exception: [soap:Client] Application failed during request deserialization: no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187 in /var/www/lp/soap2.php:30 Stack trace: #0 /var/www/lp/soap2.php(30): SoapClient->__soapCall(‘Dispatch’, Array) #1 {main} thrown in /var/www/lp/soap2.php on line 30″

Comment on (Deutsch) Ausbildung zum Fachinformatiker Systemintegration in München by Beni

Beni — Sat, 16 Jan 2010 21:03:10 +0000

WOW! Vielen Dank an den Verfassers des Textes. (Bin durch Google auf diese Seite gestoßen). Das waren sehr nützliche Informationen für mein Vorstellungsgespräch bei der Allianz AG!

Comment on Build your own Debian Packages by raul

raul — Wed, 09 Dec 2009 21:06:19 +0000

Who can i get an in addres asked by the DEBIAN/config to the DEBIAN/postinst????????

Comment on Installing OpenBSD 64Bit on a Software Raid 1 (Mirroring) by Issa

Issa — Mon, 07 Dec 2009 17:45:36 +0000

I solve it by using Solaris 10 DVD. This is what I did:
1) At the ok prompt I typed:
ok boot cdrom -s
That’s mean boot from the cdrom using single user mode.
2) then I ran this command:
# raidctl -C “0.0.0 0.1.0″ -r 1 1
Thant’s mean: Create Raid1 (r 1) on the controller #1 (This is the last number 1 in the command) using Disk0 (0.0.0) and my Disk1 (0.1.0).

You can find out which controller and disks your LSI SAS1064 using by issue this command:
# raidctl -l
(Small L)
BTW, I’m using Sun Netra 210. I hope that will help some people who is straggling in the same problem.